F.A.Q.

  1. Click “Add to cart” button on the products you wish to purchase.
  2. Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products.
  3. You’ll reach a log in page where you need to log in your account using your Username and Password.You need to register an account before you can proced your payment.
  4. You’ll need to confirm your shipping address on the “Shipping Address” page and click “next” button.
  5. To select your shipping methods and click “next” button.
  6. To choose your payment method then click “next” button.
  7. To reconfirm your billing details and agree on the terms and condition.
  8. Click “Confirm Order” to complete the order.

We offers various kind of Payment Methods as shown below :-
 1. iPay88 Payment Gateway
 2. Duiot Now PBe QR Code
 3. Online Bank Transfer
 
 After you made the payment, please send us the payment details of :
 Bank Name :
 Banking Date :
 Banking Time :
 Banking Reference No :
 Total ammount you have paid :
 Your Order No :
 
 You may scan and email us the above info to Email Address : classymissylingerie@hotmnail.com or WhatsApp to us at 0173683436
 Note: Your order will not be shipped until we have this confirmation.

 Log-in your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.

1.Click on “Forgot Password?” and fill your email that used to register the account.
2. Click Submit.
3. A verification link will be sent to you and you will be able to reset your password for your account.

There is no cancellation will be allowed once order been placed and payment been made.

Delivery usually will takes about 3-5 workings days within West Malaysia and 7-10 workings days within East Malaysia. 

Please bear in mind that the delivery period will be vary depend on the courier company chosen and delivery area. 

  1. Due to hygiene reasons, no returns or exchanges are accepted for panties sold. We will do our best to ensure that all items sold are intact.
  2. Panty size details are provided on each product page. If you have questions about panty size/measurement, we recommend customers/buyers to consult customer service before placing an order.
  3. We offer 1 exchange if the item is defective. Our company does not accept return requests other than product defects.
  4. The customer will bear the shipping cost of returning the item to us. However, if we send the wrong or defective item, we will cover all return shipping costs. Please contact us for an exchange within 3 days of receipt of the item. Returned items must be in their original packaging, unworn, laundered, and have all original labels attached.
  5. Returns/exchanges will be processed within 3-5 business days of receipt of the returned item.
  6. Customer shall pay the difference (if any) between the newly selected item and the exchanged item.
  7. No refunds will be given for newly selected items priced lower than the original purchase.
  8. Returns can only be made once.
  9. Please contact us for a return address. Thanks!
  10. Our company reserves the right of final return decision.
  11. Our company reserves the right to modify this policy at any time without notice.
  12. All products are sold in multiple online stores at the same time, if the colour(s) of the promotional price panties are out of stock after placing an order, we will shipped out that item by random colour but with the same model without prior notice. Kindly take note.
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